0860 88 88 11

Claims

When disaster strikes you need to know who to turn to!

Here is what to do

“Personal service and professional advice is what we are all about!”

  1. Phone our office on 0860 88 88 11 and follow the voice prompts to be transferred to the emergency 24/7 assistance centre that will be able to assist you.
  2. Once the immediate emergency has been resolved, take a moment to make notes for   yourself of the incident. What happened? What was lost or damaged?
  3. If you are involved in a motor vehicle accident, do not admit any liability, offer, promise to/or pay in respect of any event that may result in a claim.
  4. Report the loss and or damage to your local SAPS within 24 hours—get a case number.
  5. Complete the claim form available below and submit this to us not later than 30 days, after the incident or give us a call to register your claim telephonically during office hours.